Frequently Asked Questions
Everything you need to know about your Happy Valley Shop experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Happy Valley Shop ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my garments?
To ensure longevity, we recommend washing most items in cold water on a gentle cycle and hanging them to dry. Specific care instructions are located on the inner label of every piece.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.